Reading Comprehension 从下列每篇短文的问题后所给的四个选择项中选出一个最佳答案。Dear Sir, I am writing to make a strong complaint about the impolite treatment my guests and I received when we had a dinner party in your restaurant-Greenwich Restaurant last Saturday, December 18. I booked a table for dinner by telephone last Thursday and we were assured that there would be room for us. We know that there must be great demand for restaurant meals at this time of the year in such a popular and historic area, but we were not expecting such an ill-mannered reception on the part of your head waiter. My colleagues and I all felt rather hurt and angry. The unpleasant experience goes like this our Russian friends were currently touring the 'Shakespeare's Country' and were looking forward to a traditional English dinner in such a charming setting. But our hope for an enjoyable evening out was instantly spoilt when your head waiter informed us that he had received no booking in our name and, so, no table was reserved for our party. My colleagues and I protested at this and asked to speak to the Manager, who, we were told, was unavailable. Your staff then offered us a table which we had to share with a couple and no effort was made to smooth over the unpleasantness we had experienced. We also had to wait some considerable time before the menu was brought to us. I trust you will give this complaint your prompt attention as the whole embarrassing incident was a great disappointment to our guests and set a bad example of our English hospitality(好客). Yours sincerely Miss Mary Black