This letter will be written when neither the company nor the customer is entirely at fault. It must express an attitude of pleasant cooperation. It should be based on facts and offer a reason for refusing the requested adjustment. For example, the company should immediately make a counteroffer that meets the customer halfway. Of course, it should leave the decision to accept the adjustment to the customer and suggest a course of action.
部分理算信是在公司和客户都没有过错的情况下写的。它必须表现出愉快合作的态度。它应该以事实为根据，并提供拒绝要求的调整的理由。例如，公司应立即提出与客户各让一半的还盘。当然，它应该把接受调整的决定留给客户，并提出一个行动方案。
